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Medicaid for Millions in America Hinges on Deloitte-Run Systems Plagued by Errors

Medicaid for Millions in America Hinges on Deloitte-Run Systems Plagued by Errors

KFF Health News interviewed Medicaid recipients, attorneys, and former caseworkers and government employees, and read thousands of pages from contracts, ongoing lawsuits, company materials, and state audits and documents that show problems with Deloitte-operated systems around the country — including in Arkansas, Colorado, Florida, Georgia, Kentucky, Pennsylvania, Rhode Island, Tennessee, and Texas.